Connect ArcGIS Online or Portal Username to UtiliSync User

This article explains how to connect an ArcGIS user (ArcGIS Online or Portal for ArcGIS) to a UtiliSync user.

Once your account is connected to ArcGIS Online or ArcGIS for Portal, you can add an ArcGIS username to a UtiliSync user's profile. Adding the ArcGIS username will allow users to use ArcGIS single-sign-on: sign into UtiliSync using their ArcGIS credentials. If you have not already connected your ArcGIS account, see the Related Articles at the bottom of this page.


  1. Go to Settings.
  2. Click Organization on the navigation bar up top.
  3. Select Manage Users.
  4. Select an existing user to edit data. Then select Open User Details.
  5. Add the ArcGIS username for that user in the ArcGIS Online/Portal Username field.
  6. Click Save.

Success! Now your ArcGIS Online or Portal Username is connected to UtiliSync!