February 2024
As we embark on a fresh journey with the dawn of the new year, the air is charged with anticipation and enthusiasm at UtiliSync. Not only do we find ourselves at the threshold of self-improvement and new aspirations, but we also celebrate a significant milestone – our 10th anniversary. This momentous occasion is accompanied by the thrilling announcement of our new UtiliSync Inspect app and the unveiling of innovative features curated exclusively for our cherished users.
If you missed our webinar on January 24th, Click here to access the webinar recording.
Product Updates ✨
Easier Connection to ArcGIS Related Tables
At UtiliSync, we take pride in our unparalleled integration with ArcGIS, and we're thrilled to introduce yet another innovative feature that sets us apart. We've always provided numerous ways to seamlessly capture and preserve your field data in your Feature Service, and now, we've raised the bar even higher.
You're already familiar with the fact that our platform allows any map point to store forms, documents, images, and scheduled tasks. However, what if your requirements extend beyond a single point for a specific location? If you need to conduct inspections on numerous individual units at a single site – we've got the ideal solution for you.
Introducing UtiliSync's latest enhancement: the ability to connect to ArcGIS Related Tables. These child layers are linked to parent layers with all of the capabilities that you are used to. This groundbreaking feature enables you to open a single site and effortlessly access an entire list of elements associated with that location. Whether you're scheduling tasks, filling out forms, attaching documents, or managing inspections for multiple units, UtiliSync has you covered.
Add Related Tables to an ArcGIS Service Layer Learn more →
Access the Related Table Info Panel Learn more →
Webinar Free Hat Winners 🧢
Congratulations to the following winners of a free UtiliSync baseball hat! The winners were randomly drawn during the webinar, but the screensharing name randomizer wasn't working so we wanted to announce them here.
- Dave Garritson - Snyderville Basin Water Reclamation District, UT
- Lorrie Cowles - Jordan Valley Water Conservation District, UT
- David Banach - The City of Canton, MI
- Geoffrey Grant - Commerce City, CO
- L.B. Miller - The City of Lehi, UT
- Joe Knight - All West Communications, UT
Pro Tip 🌐
Auto-Assign Ticket Areas
Do you manually assign each incoming ticket to the correct locator? Make your life simpler by implementing an automated system for your 811 tickets. Define specific zones in a GeoJSON file and let the UtiliSync ticket management system effortlessly direct new tickets to their assigned locators. Setting this up is easier than you think, and we're here to assist you every step of the way.
Auto-Assign Ticket Areas Learn more →
Customer Love 💝
“I’m so glad that our Utility Locators have found UtiliSync to be so useful. And I’m especially grateful that UtiliSync consumes our GIS Rest services directly. It’s a very good product.”
A UtiliSync TMS and Admin user in Washington
What's Next? 🥳
At UtiliSync, this time serves as a poignant moment to express our heartfelt gratitude to you, our valued customers. Your unwavering support, invaluable feedback, and collaborative spirit are the driving forces behind what makes the UtiliSync apps truly exceptional. We want to take this opportunity to convey just how thankful we are for yet another year of innovation and growth with you.
Our legacy app (app.utilisync.com) will be discontinued on March 31, 2024. If you are using the legacy app, start using the new Inspect app (inspect.utilisync.app) today! Transitioning to the new app is as simple as signing in using the new link. All your data will be there ready and waiting for you!
Note: if your organization uses ArcGIS Enterprise to sign in to UtiliSync, a GIS admin will need to add a redirect URI before you can use the new app. See this help article for instructions, or reach out to support (support@utilisync.com) for help with this.