November 2023
Embrace the winter chill with enthusiasm because at UtiliSync, we're far from hibernating! Despite the season's icy grip, we're heating things up with ambitious plans that are well underway, kicking off a year-long celebration of our 10th Anniversary in 2024. In this edition, discover an exciting new feature tailor-made for our 811 users. Plus, our Pro Tip highlights the powerful tools embedded in our maps, designed to effortlessly guide you to precisely what you seek. Stay tuned for a cascade of updates and innovations – your journey with UtiliSync is about to reach new heights!
Product Updates ✨
Ticket Filter Upgrade
We're proud to announce an exciting update that many of our observant 811 TMS users may have already discovered—the sleek makeover of our ticket filter dialog! While the button itself remains in its familiar spot, the filter dialog has received a refreshing new look and feel. You might not notice the change immediately, but trust us, it's designed to elevate your user experience to new heights. Wondering why we decided to make this adjustment? Simple—we are dedicated to ensuring your workflow is as seamless as possible. The next time you interact with the filter dialog, you'll experience the convenience of turning filters on and off or modifying their configuration without the need to navigate through the dialog panel again. It's all about making your ticket management a breeze!
Filter Locate Request Tickets Learn more →
Pro Tip 🔍
Tools to Tackle Overloaded Maps
Ever struggled to find a crucial detail on your map because you have to sort through too much information? Mobile screens may be small and portable, but sifting through loads of symbology can be a challenge. We get it. While we're thrilled to provide access to your mapping, 811 tickets, inspections, and images, we understand the frustration of navigating vast amounts of information on little-screen real estate.
That's why we've designed three tools to help you out. Zoom in and out for precision, toggle specific layers on and off for control, and use our magnifier tool to overcome the big fingers vs. little screens hurdle. Learn more about each of these resources in the articles below. We're here to make your mapping experience smoother and frustration-free.
Docs Users:
Zoom In and Out on a Map Learn more →
Turn On/Off Layer Viewed on Map Learn more →
Magnify to Select Features on a Map Learn more →
TMS Users:
Zoom In and Out on a Map Learn more →
Turn On/Off Layer Viewed on Map Learn more →
Magnify to Select Features on a Map Learn more →
Customer Love 💝
We have made several improvements to our workflow to stay in compliance and avoid future fines. One of the most significant improvements we have made was to implement the use of the UtiliSync software.
-A UtiliSync Admin and Docs user in Utah
What's Next?📣
The excitement doesn't end here – we're bursting at the seams with news, and we're gearing up for an exclusive showcase! Before we dive into the details, we want to take a moment to express our heartfelt gratitude to you, our valued customers. Your unwavering support over the past decade has been instrumental in making UtiliSync what it is today. So, join us for the UtiliSync 10th Anniversary and Companion App Launch webinar on Wednesday, January 10th, at 11 AM MST. Brace yourself for an immersive journey as we unveil not only our groundbreaking new apps but also our fresh UtiliSync branding. Mark your calendar, set your alarms, and be prepared for a visual feast – this is a webinar you won't want to miss. Your continued support has fueled our progress, and we can't wait to celebrate this milestone with you. See you there as we toast to a decade of innovation and introduce the future of UtiliSync.