Creating Predefined Comments for Positive Responses

We'll guide you through the process of enabling custom comments for positive responses in the Admin App. This feature allows you to streamline communication and enhance user interactions. Follow these steps to make this happen:

Begin by logging in to the Admin App with your administrative credentials.

Locate the 'Locate Request' Form

Find the form named 'Locate Request' within the Admin App. This is where you'll make the necessary adjustments.

Select the Positive Response Field

Inside the 'Locate Request' form, locate the positive response field. This is where you'll enable custom comments.

Enable Custom Comments

Within the positive response field settings, enable the option for custom comments.

Click on Edit Comments

After enabling custom comments, click on the 'Edit Comments' option to define the comments you want to use.

Click on Add Comments

In the 'Edit Comments' section, click 'Add Comment' to create and customize your predefined comments.

Click on Save Choices

Once you've added and customized your comments, save your choices to ensure they are applied.

Enable 'Show All Comments at Once'

Within the dropdown settings, enable the option to 'Show All Comments at Once.' This ensures that all comments are readily available in the dropdown.

Update Items and Save the Form

Finally, click 'Update Item' to confirm your changes and save the form.

By following these steps, you'll be able to enhance user interactions by enabling custom comments for positive responses in the Admin App. This feature provides a more efficient way to communicate and manage responses, ultimately improving your workflow.