Troubleshoot the Form Submission UtiliBot Dialog

This article explains how to get help with common errors you may find in the Form Submission UtiliBot Dialog in the UtiliSync Inspect app.


Troubleshooting

The ESRI Main Table or Related Table did not update:

  1. Talk with your GIS administrator to make sure fields are spelled correctly and the correct layers are being tied to UtiliSync.
  2. Select Retry.
  3. Still not working? Find the Form Result ID and provide it to Customer Support. We can help locate the problem.

Create Form PDF or Send Form Emails

If the form is not creating or emails are not sending as intended:

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