Clear a Ticket From the Ticket List

This article explains the process of clearing a ticket from the Ticket List. The layout will look different varying by device but the process is the same.

Instructions

  1. Click on the ticket that you want to clear.
  2. Select your Locate Request form from the dropdown. Note: Another dropdown will appear if you have multiple Locate Request Layers.  Select the Layer with which you are working. Then select your Locate Request Form.
  3. Click the + icon.
  4. Complete the Locate Request Form.
  5. Select Clear Ticket.

Success! You have cleared your Locate Request Ticket from the Ticket List.