Clear a Ticket From the List Page

This article explains the process of clearing a ticket from the ticket list page. The layout will look different varying by device but the process is the same.


  1. Click the ticket you want to clear.
  2. Select your locate request form from the dropdown. Note: Another dropdown will appear if you have multiple locate request layers.  Select the layer for which you are working with. Then select the locate request form.
  3. Click the orange + icon.
  4. Complete the Locate Request form.
  5. Select Clear Ticket.

Success! You cleared your locate request ticket from the list view.